Privacy policy

Privacy Policy

Last updated: April 24, 2026

Kindjew operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kindjew is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We collect:

  • Contact details: Name, shipping/billing address, phone number, and email address.

  • Financial information: Payment card details and transaction information (processed securely via Shopify).

  • Account information: Username, password, and saved preferences.

  • Usage & Device information: IP address, browser type, and interaction data collected via cookies and pixels to improve your shopping experience.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including pixels from TikTok, Google, and Meta) to power our Services, remember your preferences, and provide targeted marketing. You can manage your cookie preferences through your browser settings, though some features of the Services may become unavailable.

3. How We Use Your Personal Information

We use your data to:

  • Provide Services: Fulfill orders, process payments, and manage your account.

  • Marketing: Send promotional communications and show you targeted ads based on your interests.

  • Security: Detect and prevent fraudulent transactions or malicious activity.

  • Communication: Provide customer support and respond to your inquiries.

4. How We Disclose Personal Information

We may share your information with:

  • Shopify: Our platform provider that processes data on our behalf.

  • Service Providers: Third parties for shipping, payment processing, and data analytics.

  • Marketing Partners: To show you relevant advertisements on social media platforms.

  • Legal Obligations: When required by law or to protect our brand's rights.

5. Your Rights and Choices

Depending on where you live (such as the EU or California), you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of "targeted advertising" or the "sale/sharing" of your data.

  • Receive a portable copy of your data. To exercise these rights, please contact us at the email address below.

6. International Transfers

As Kindjew operates globally, your information may be transferred to and processed in countries outside of your residence, including the United States and China. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

7. Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

8. Security and Retention

We implement industry-standard security measures, but no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide you with Services and comply with legal obligations.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: hello@kindjew.com

  • Address: Room 2204, 22nd Floor, Building A, Jin Yu Lan Wan, No. 158 Hongchang Road, Huicheng District, Huizhou, GD, 516000, China