Shipping policy
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification email with tracking information once your order has shipped.
| Destination | Shipping Method | Shipping Cost | Est. Delivery Time |
|---|---|---|---|
| United States | Standard Shipping | FREE (Orders $38+) | 7-12 Business Days |
| United States | Standard Shipping | $6.99 (Orders under $38) | 7-12 Business Days |
| United States | Express Shipping | $15.90 | 3-5 Business Days |
| Southeast Asia | Standard Shipping | FREE (Orders $49+) | 5-10 Business Days |
| Southeast Asia | Standard Shipping | $4.99 (Orders under $49) | 5-10 Business Days |
| Rest of World | Global Standard | $9.99 | 10-20 Business Days |
*Please note: Shipping times are estimates and not guaranteed. Deliveries may be affected by carrier delays, customs clearance, or other force majeure events.
Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website. Please allow 48 hours for the tracking information to update in the system.
Customs, Duties, and Taxes
Kindjew is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions about our shipping policy, please contact our support team at hello@kindjew.com. We typically respond within 24-48 hours.
